Shipping Policy

Delivery Timeframes: Our products are delivered within 4-7 working days (after pickup done from store) across Pan India through a third-party courier company.

Handling Time: The non customize product is prepared within 2 working days after receiving order and customized product takes upto 3 to 7 days for preparation.You will find preparing days on customized product listing page.

Possible Delays: In the event of delays exceeding given days, you will be promptly notified through the designated contact point, especially during peak seasons.

Shipping Pricing: Enjoy free shipping on prepaid orders above Rs 299.

Tracking Information: Upon placing your order, you’ll receive initial confirmation. Subsequently, upon pickup, a second notification will include a tracking link. This allows you to stay informed about the exact arrival date of your product, facilitated by the third-party courier company. Keep track of the information for a seamless experience.

Return, Refund & Exchange Policy

We know it can be frustrating when the online purchase is not quite right, but we offer a complete “no fuss” guarantee to all our customers. We have very customer-friendly return & refund policies.

Please read the product details carefully before confirming the order.

Wrong Item / Damaged Product/ Incorrect Size/Incomplete Product:

If your goods are damaged or one of any above conditions, we would be happy to give you the following alternatives:

  • Replacement with the right product OR
  • Exchange the product for an alternative of your choice of equal value OR
  • Refund of the full amount paid by you.

In any of the above cases, contact must be made within 7 Days of receipt of the products by emailing mitesh@alwaysunik.com or whatsapp on 7874596994 notifying us of any damage to the product with pics of the product received. We will schedule a return pick up for the product. Upon return, the article will undergo a quality check to ensure the quality problem is found to be our responsibility rather than misuse or abuse of the product outside of our control. Once the returned product passes the quality check to ensure it is unused and in its original packaging stage, an exchange/refund will be processed.

In case of incomplete products/items missing in the package, the missing parts will be sent after verification from our end.

Didn’t Like the product or quality / Size not as per requirement / Changed my mind / Don’t need anymore:

We ensure only the best quality reaches our customers as each product goes through a well-defined quality check process. However, these being art products, please note that there may be slight variations in looks and finish. The colors shown on the website are close to the real color of the product to the extent possible. However, depending on your display screen, the colors may vary slightly. In the case of handmade paintings, there may be minor variations due to the nature of the work.

However, Choosing the right product is the customer’s prerogative. Every product ordered on our website is prepared after the order is received. Therefore if the product reached you in the condition and specifications displayed on the website, the company is not liable to refund/replace or exchange the said product.

For any refund for prepaid orders, we reverse the transaction you made and for COD orders you will have to share the account details so that refunds can be processed. Applicable COD charges are non-refundable and only product charges are refunded. Refunds can take up to 5-7 working days to reflect in your account depending on your bank. Please ensure that the products are not used, altered, washed, soiled, or damaged in any way. Return all original tags and accessories. Branded packaging should be returned in its original condition.

Order Cancellation

Custom products are the products that are created on your request, apart from other available products on the website. On such product orders, COD won’t be applicable. Such orders are non-refundable, non-cancelable & non-exchangeable. They can only be replaced in case of an incorrect product or damaged product received.

Bulk Orders

All the orders having a value of more than INR 15,000 come under the bulk order category. For bulk orders above return & refund policies are not applicable. Bulk orders are not refundable in any scenario, only defective items or damaged items individually can be replaced. Bulk orders may take some extra time to ship depending on the volume. The delivery time will be confirmed by our team at the time of order confirmation.

Mitesh Patel
Designation: Founder
Always Unik (a Product of Amions)
29, Asha Society, Vakhariya Cross Road, Kalol – 382721, Gujarat, India
Contact us: mitesh@alwaysunik.com
Phone: 7874596994
Time: Mon – Fri(9:00 – 18:00)
Customer Support: You can reach our customer support team to address any of your queries on mail or phone number provide on site